Refund and Returns Policy – AL Bayt Furniture

At AL Bayt Furniture, we strive to ensure your satisfaction with every purchase. Please take a moment to review our refund and returns policy for a seamless experience.

1. Refund Policy:

Eligibility for Refund:

  • Refund requests must be submitted within 30 days of the purchase date.

  • The product must be unused, in its original packaging, and in the same condition as received.

Non-Refundable Items:

  • Customized or personalized items are non-refundable.

Refund Process:

To initiate a refund:

  • Contact our customer service team at info@albaytfurniture.co or call us at (+971) 0585570040.

  • Provide your order number, reason for the refund, and any relevant supporting documentation.

  • Once your request is approved, instructions for the return process will be provided.

Refund Timeline:

  • Refunds will be processed within 7 business days after the returned item is received and inspected.

  • The refund will be issued using the original payment method.

2. Returns Policy:

Eligibility for Returns:

  • If you receive a defective or damaged product, contact us within 7 days of receiving the item.

  • Products eligible for return must be unused and in their original packaging.

Return Process:

To initiate a return:

  • Contact our customer service team at info@albaytfurniture.co or call us at (+971) 0585570040.

  • Provide your order number, details of the issue, and any relevant photos.

  • Once your return is approved, we will provide instructions for the return shipment.

Return Shipping:

  • Return shipping costs for defective or damaged items will be covered by AL Bayt Furniture.

  • For non-defective returns, the customer is responsible for return shipping costs.

Return Timeline:

  • Returns will be processed within 7 business days after the returned item is received and inspected.

  • Replacement items will be shipped or refunds issued accordingly.

3. Contact Us:

If you have any questions about our Refund and Returns Policy, please contact our customer service team at info@albaytfurniture.co or call us at (+971) 0585570040.